Returns & Exchanges
At Alayabystage3, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a seamless 14-day return and exchange policy for all eligible retail items.
Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Pack Your Items
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
Schedule Pickup
Choose a convenient time slot through our portal for our courier partner to collect the package from your doorstep.
Quality Check & Refund
Once our team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing